The definition for customer experience has changed drastically over the decades. In fact, every customer today is different from each other and they cannot be categorized into one. Earlier, Business intelligence used to equate the customer experience as one. They derived feedback by talking to a few customers over the phone and finalizing the result that every […]
Rolls Royce – leading German MNCin aerospace engineering has found an innovative solution for fixing issues pertaining to airplane engines without opening up the whole engine. Along with the engineers from Harvard University and the University of Nottingham – the company has developed robotic systems that just the size of bugs. These tiny robots are capable of crawling […]
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